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Draft — under attorney review. Last updated October 8, 2026.

The Closing Atelier Terms of Service

Last updated: October 8, 2026 · Provider: The Closing Atelier, LLC (formation pending; not a limited liability company until the Illinois Secretary of State files the articles of organization) ("we", "us"), operating The Closing Atelier (the "Service"). Contact: theclosingatelier@gmail.com · 10715 S. Roberts Rd., Palos Hills, IL 60465.

Service area: the Service is currently offered only to real estate licensees licensed in Illinois for transactions involving Illinois property. Its templates and reminders follow common Illinois practice and must be checked against each signed contract.

1. Who these terms cover

  • Subscribers ("Agents") are Illinois real estate licensees (or people working under one) who create an account, start a free trial or buy a subscription to manage transaction files.
  • Clients are buyers or sellers an Agent invites to view the status of their own file. Clients do not pay and do not need a subscription.
  • Visitors are people who view an Agent's public contact page or send an inquiry.

Age: The Closing Atelier is meant for adults. Agents must be at least 18. Clients must be at least 18 or be invited by their agent together with a parent or guardian. The service is not directed to children under 13, and we do not knowingly collect their information; if we learn we have, we delete it.

By creating an account, signing in with an access code, or submitting a form you agree to these terms. If you use the Service for a brokerage or company, you confirm you may bind it.

2. What the Service is (and is not)

The Service is a communication and status-tracking tool. It lets an Agent post milestones, dates, checklists, documents and messages, and lets that Agent's clients see them.

  • No legal, tax, lending or financial advice. The Closing Atelier is software for organizing and sharing transaction status. Nothing on this website, in the app, in our guides or in any message from us is legal, tax, lending, accounting or financial advice, and it does not replace your attorney, lender, accountant, inspector or other professional. Your contract and your professionals control. Please ask them about your specific situation.
  • Not a real estate brokerage. The Closing Atelier is not a real estate brokerage and does not perform any activity that requires a real estate license. We do not list, show, market or negotiate property, give opinions of value, or receive any fee tied to a transaction or referral. Each agent who uses the app, and that agent’s sponsoring brokerage, remains fully responsible for their services, advice, advertising, records and compliance with the Illinois Real Estate License Act and brokerage policies.
  • Not a law firm. The Closing Atelier is not a law firm and does not provide legal services. Using the website or app, or contacting us, does not create an attorney-client relationship with us or with anyone else. Illinois purchase contracts often include an attorney review period; please rely on your own attorney for legal questions.
  • No notary services. The Closing Atelier does not provide notary, remote online notarization or electronic notarization services. The app’s e-signature feature is for simple acknowledgments only and must not be used for documents that require notarization. Your attorney or title company will arrange any notarization.
  • Not an escrow or payment service. We do not hold funds or act as a party to any transaction.
  • WIRE FRAUD WARNING: The Closing Atelier will never send, request, or change wire instructions. Before sending any money, call your attorney or title company directly at a phone number you have independently verified (not one from an email or text). Never act on emailed or texted wire instructions or changes.
  • Information accuracy. Status updates, documents and details in the app are provided by your agent and, in some cases, by other parties or services we do not control. We work hard to keep the app reliable, but we cannot guarantee that every entry is complete, current or error-free. If something looks wrong, please contact your agent.
  • The Agent is responsible for their content and for complying with real estate license law, brokerage policies, fair housing law, advertising rules and record-keeping requirements. Agents must display their sponsoring brokerage as required by law.

3. Accounts and security

You must give accurate information, keep your password and two-factor device secure, and tell us promptly at theclosingatelier@gmail.com if you suspect unauthorized access. Agents may only invite clients they actually represent and may only upload information they are allowed to share. Do not upload Social Security numbers, full bank or card numbers, or wire instructions.

4. Acceptable use

You will not: break the law; harass anyone; discriminate or publish content that indicates a preference, limitation or discrimination based on a protected class under federal, state or local fair housing law; send marketing texts or emails without the consent the law requires; upload malware; probe, scan or test the Service's security without our written permission; access another person's data; scrape the Service; or resell it without our consent.

5. Subscription, free trial, automatic renewal and cancellation

Automatic renewal offer terms (shown again next to the purchase button):

  • Your subscription continues until you cancel. Monthly plans renew every month; yearly plans renew every year.
  • Price: the price shown at checkout (currently $29 per month or $290 per year, plus applicable tax). If we change the price we will tell you by email at least 30 days before the change applies to your next term, and you may cancel before then.
  • Price changes and price lock: Prices may change. We will email you before a new price applies to your next renewal, and you may cancel before then. Everyone pays the same price. Details of any price lock for current subscribers will be announced before paid plans open.
  • When to cancel: cancel any time before your next renewal date to avoid being charged for the next term. There is no minimum purchase obligation.
  • How to cancel: sign in, open Billing and choose Cancel subscription — cancellation is fully online. You can also email theclosingatelier@gmail.com from your account email. Cancellation takes effect at the end of the current paid period, and you keep access until then.
  • Free trial: new Agents receive a 7-day free trial. No card is required to start, and the trial does not turn into a paid subscription by itself: you will not be charged unless you choose a plan and give consent at checkout. We email a courtesy reminder about 2 days before the trial ends. If you do nothing, Agent tools pause and your clients keep read-only access.
  • Yearly plans: we send a renewal reminder by email 30 to 60 days before the renewal date, stating that the plan will renew, how to cancel and the deadline.
  • Acknowledgment: after purchase we email you a receipt that repeats these terms and how to cancel.

Refunds: Paid billing is not turned on. No card is required for the trial, and the trial does not charge anyone by itself. Before any card is charged, this paragraph will state whether monthly and yearly fees are refundable. If a billing error is ours, we will refund the affected amount.

Failed payments: if a payment fails we will email you. After a 7-day grace period, Agent tools become read-only until payment is fixed.

When a subscription ends: your clients keep read-only access to their existing files, and you can still sign in to export your data and manage your profile. After the subscription ends we keep the data only for the retention period described in the Privacy Policy. That period is not set yet and will be published before real accounts open. We then delete it, unless you ask us to delete it sooner or the law requires us to keep it.

When paid plans are turned on, card payments will be processed by Stripe. We do not store full card numbers. No cards are charged while billing is in test mode.

5A. Virtual Staging add-on (optional)

What it is. An optional, separately billed add-on that lets an Agent upload interior or exterior photos to a transaction file and create computer-generated ("AI") versions showing furniture, décor or landscaping in a chosen style ("Staged Images"). Staged Images are illustrations. They are not photographs of the property as it is, and they are never a statement about the property's condition, size, features or value.

Automatic renewal offer terms for the add-on (also shown next to the subscribe button):

  • The add-on continues until you cancel. It is a separate subscription in addition to your plan. It renews automatically: monthly billing renews every month at $10, and yearly billing renews every year at $100 (plus applicable tax). Billing for the add-on starts on the day you add it, even if your plan is still in its free trial.
  • Included use: up to 40 staging generations per calendar month (Central Time). Unused generations do not carry over. A generation counts when a Staged Image is successfully created, even if you delete it later; failed attempts do not count.
  • How to cancel: sign in, open Billing and choose Cancel Virtual Staging. Cancellation is fully online, and you can also email theclosingatelier@gmail.com. It takes effect at the end of the period you already paid for. Canceling or ending your plan also cancels the add-on, and the add-on works only while your plan is active.
  • Yearly add-on: we email a renewal reminder 30 to 60 days before the renewal date. After you subscribe or cancel we email a confirmation that repeats these terms.
  • Refunds: Virtual Staging is not being charged yet. Before any charge, this paragraph will state whether a partial period is refundable. Until then, nothing is owed because no fee is collected, except where the law requires a refund or the billing error is ours.

Your responsibilities for uploaded photos (upload content rules). Each time you upload a photo you confirm, and you agree, that:

  1. Rights. You own the photo or have written permission from its copyright owner (for example the photographer, or a listing-photo service under its license) to upload it, to have it altered by computer, and to share altered versions with your clients. Many listing photos are licensed to agents for limited uses only, and owning the listing does not mean owning the photos. You also have the property owner's or your client's permission to photograph and show the property.
  2. No misrepresentation. You will not use the add-on, or any Staged Image, to hide or misrepresent the property's condition, defects, structure, room sizes, fixtures, views or surroundings. Virtual staging may only add or remove movable furniture and décor (and, for exteriors, show landscaping concepts). It may not change walls, floors, windows, ceilings, roofs, permanent fixtures, damage, the view, or anything outside the owner's control such as power lines, neighboring buildings or roads.
  3. Content. You will not upload photos showing people (especially children) without permission, personal documents, license plates you do not have a reason to show, or anything unlawful, sexual, hateful or infringing. We may remove such content.
  4. Disclosure in your own advertising. Every Staged Image carries a permanent, visible label "Virtually staged – for illustration only". You must not remove, crop out, cover or alter the label or the concept-rendering notice. If you use a Staged Image anywhere outside the Service (for example the MLS, a listing website, social media or print), you are solely responsible for following the law and the rules that apply to you, including the Illinois Real Estate License Act of 2000 and its advertising rules, the National Association of REALTORS® Code of Ethics (if you are a member), and your MLS's rules. For example, MRED (the Chicago-area MLS) rules require that virtually staged photos be disclosed and limit staging to personal property not conveyed with the sale. Exterior "landscaping" images are labeled as concept renderings because the landscaping shown is not part of the property and does not exist. Showing the unaltered original next to the Staged Image is good practice and may be required.
  5. Your clients. Staged Images appear in your client's portal next to the unaltered original. You can hide a Staged Image from your client or delete it at any time.

AI image disclaimer. Staged Images are produced automatically by a computer model and may contain errors, odd details or objects that look out of place. Review every Staged Image before sharing it. Staged Images are provided "as is" for illustration only. We do not promise they are accurate, suitable for any listing service, or free of third-party rights in the generated décor. You are responsible for deciding whether and how to use them. In this version the Service ships with an offline demonstration generator (images are marked "DEMO RENDER"). If we connect a third-party image-generation provider, we will name it in the Privacy Policy before photos are sent to it.

Our license and retention. You keep your rights in the photos you upload. You give us the limited license in section 7 to store, process, re-encode, label and display them, and to send them to our image-generation provider (if any) only to create Staged Images for you. When you upload, we remove embedded metadata (such as GPS location and camera details). Uploaded photos and Staged Images are kept with the transaction file. They are deleted when you delete them, delete the file, or close your account, and otherwise under the retention rules in section 5 and the Privacy Policy. If the add-on ends, existing Staged Images stay visible to you and your clients (still labeled) and you can still delete them, but you cannot upload or create new ones.

Suspension. We may suspend the add-on or remove Staged Images if we reasonably believe they are being used to mislead consumers or infringe someone's rights.

5B. Dictation, email forwarding, summaries, quotes, appointments and calendars

  • Fair use: each plan includes generous monthly fair-use amounts (for example dictation minutes, forwarded emails and report summaries) shown on the Billing page. We may slow or pause a feature for the rest of the month if use is far above those amounts; we will tell you first and never charge overage without your agreement.
  • Suggestions need your approval: dictation and email forwarding only suggest updates. Nothing changes on a client's timeline, and nothing is sent to anyone, until you approve it.
  • Summaries are informational only: inspection and sewer-scope summaries and cost ranges are rough planning estimates, not inspection, engineering or legal advice. Get quotes from licensed contractors and confirm legal questions with the client's attorney.
  • Contractor quotes: contractors are independent; we do not recommend, employ or guarantee them, and you and your clients are responsible for checking licenses and insurance. Real estate licensees must follow RESPA and state rules on referrals and disclosures.
  • Appointments and notifications: you are responsible for inviting only people who agreed to be contacted and for the accuracy of appointment details. Text messages go only to people who opted in.
  • Google Calendar and other calendar connections: connecting a calendar is optional and can be turned off at any time; when you disconnect we delete the stored access tokens. Events the Service created in your calendar stay there unless you delete them.
  • No wire or bank details: you must not enter, upload, dictate or forward wire instructions or bank account details. The Service blocks content that appears to contain them and never sends, requests or verifies wire instructions.

6. Text messages and email

Text messages are sent only to people who have opted in. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. See the SMS Terms. Agents who send texts through the Service are responsible for having the required consent and for the content of their messages.

7. Your content and our license

You keep ownership of everything you upload or write ("Your Content"). You give us a limited, non-exclusive license to host, copy, process, transmit and display Your Content only to run, secure and support the Service for you and the people you share it with. Agents confirm they have the rights and consents needed for content they upload.

Photo and document uploads. By uploading a photo or document, you confirm that you own it or have permission to use it, and that you have any consent needed from people shown in it. You keep ownership. You give The Closing Atelier a limited license to store, process, display and transmit it only to run the service for you and the people you share it with. We remove content that infringes others’ rights when properly notified at theclosingatelier@gmail.com.

8. Our intellectual property

The Service, its software, design, text, templates and logos are owned by The Closing Atelier, LLC or its licensors and are protected by copyright, trademark and other laws. Except for the limited right to use the Service under these terms, no rights are granted. Open-source components are licensed under their own licenses. Feedback you give us may be used without obligation to you.

The Closing Atelier™, the key logo and the look and content of our website and app are trademarks and copyrighted works of The Closing Atelier, LLC (formation pending). Other names and marks, such as REALTOR®, belong to their owners and are used only for identification; no endorsement is implied.

9. Privacy

Our Privacy Policy explains how we handle personal information. For client information, the Agent decides what is collected and shared; we process it on the Agent's behalf.

10. Availability and changes

We work to keep The Closing Atelier available and secure, but we cannot promise it will always be uninterrupted or error-free. Planned maintenance is announced in advance when possible. Texts and emails may be delayed by carriers or providers. Do not rely on the app as the only reminder of an important deadline. We may change features. If we make a material change to these terms we will notify Agents by email at least 30 days in advance; continuing to use the Service after that date means you accept the change.

11. Suspension and termination

We may suspend access to protect the Service, other users or the public, or for serious or repeated violations of these terms, and will tell you why where lawful. You may close your account at any time.

12. Disclaimers

Full warranty terms: details to be announced. Do not treat the Service as a finished product for a real closing: paid billing is off, and the Service is a coordination tool, not a guarantee that a deadline, closing, or payment will happen.

12A. Advertising and Fair Housing disclosures

These statements appear on our website, in the footer of every page or on the page named:

  • What we are not: The Closing Atelier is a software company. It is not a law firm, real estate brokerage, lender, title company or insurance agency, and it does not give legal, tax or financial advice.
  • Not legal, tax or financial advice: The Closing Atelier is software for organizing and sharing transaction status. Nothing on this website, in the app, in our guides or in any message from us is legal, tax, lending, accounting or financial advice, and it does not replace your attorney, lender, accountant, inspector or other professional. Your contract and your professionals control. Please ask them about your specific situation.
  • Not a real estate brokerage: The Closing Atelier is not a real estate brokerage and does not perform any activity that requires a real estate license. We do not list, show, market or negotiate property, give opinions of value, or receive any fee tied to a transaction or referral. Each agent who uses the app, and that agent’s sponsoring brokerage, remains fully responsible for their services, advice, advertising, records and compliance with the Illinois Real Estate License Act and brokerage policies.
  • Not a law firm: The Closing Atelier is not a law firm and does not provide legal services. Using the website or app, or contacting us, does not create an attorney-client relationship with us or with anyone else. Illinois purchase contracts often include an attorney review period; please rely on your own attorney for legal questions.
  • No referral fees (Trusted Pros, launching soon): No referral fees: providers pay a flat monthly fee for ad space only, never for leads or referrals. You are free to choose any provider, on or off this site.
  • Wire fraud: WIRE FRAUD WARNING: The Closing Atelier will never send, request, or change wire instructions. Before sending any money, call your attorney or title company directly at a phone number you have independently verified (not one from an email or text). Never act on emailed or texted wire instructions or changes.
  • Prices and features: Prices, plans and features are subject to change.
  • Examples: Screens, names, dates and figures shown on this website are illustrative examples, not real clients, transactions or results. We do not show customer testimonials on this website.
  • Fair housing: The Closing Atelier supports the Fair Housing Act and the Illinois Human Rights Act. Our software is built to help agents serve every client equally. We do not allow our tools to be used to discriminate on the basis of race, color, religion, sex (including sexual orientation and gender identity), disability, familial status, national origin or any other characteristic protected by federal, state or local law. Agents remain responsible for their own fair housing compliance.
  • Equal Housing Opportunity: We support the Fair Housing Act and equal housing opportunity. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, disability, familial status, or any other class protected by federal, Illinois, or local law.
  • Trademarks and copyright: The Closing Atelier™, the key logo and the look and content of our website and app are trademarks and copyrighted works of The Closing Atelier, LLC (formation pending). Other names and marks, such as REALTOR®, belong to their owners and are used only for identification; no endorsement is implied.
  • Estimates and contractors (Features, Agents, Pricing): Inspection and sewer summaries, and any cost ranges, are rough planning estimates only. They are not an inspection, a contractor's bid, or professional advice. Contractors who quote are independent. The Closing Atelier does not recommend, employ, or guarantee them. Check the contractor's license before hiring.
  • Automated summaries (Features): Some summaries are created with the help of automated tools and may contain errors. Always review the original report.
  • Automatic renewal (Pricing, next to the price): A paid monthly plan renews every month at $29, and a paid yearly plan renews every year at $290, plus tax, until you cancel. Cancel online in Billing before the renewal date to avoid the next charge. The 7-day trial needs no card and does not become a paid plan unless you choose one.
  • Contact form consent (required box, not pre-checked): I agree that The Closing Atelier, LLC (formation pending) may use these details only to reply to this message, as described in the Privacy Policy. No texts are sent. A phone number is not consent to text.
  • No-referral-fee translations (Professionals): The English no-referral-fee text controls. The Polish and Spanish versions are not reviewed yet and are not the legal text.

13. Limitation of liability

Plain-English summary: In plain English: the service is provided “as is”. To the extent the law allows, The Closing Atelier is not responsible for indirect or consequential losses, such as a missed deadline, a delayed closing or funds lost to fraud, and any limit on our total responsibility will be set out in the full terms. Some laws do not allow these limits, so they may not apply to you. The full terms control.

No dollar cap is set at this time. Limits that the law does not allow will not be applied.

14. Indemnity

There is no indemnity clause at this time. Agents remain responsible for the accuracy of what they upload and for following their own license and advertising rules.

15. Governing law and disputes

These terms are governed by the laws of the State of Illinois. Venue for a dispute is the state or federal courts in Cook County, Illinois. These terms do not include an arbitration clause or a class-action waiver. Counsel may add either later; if so, we will post the change before it applies.

16. Copyright complaints (DMCA)

If you believe content in the app or on our website infringes your copyright, send a notice to our designated agent at theclosingatelier@gmail.com (or 10715 S. Roberts Rd., Palos Hills, IL 60465) with the details required by 17 U.S.C. §512(c)(3). We remove infringing content and may close repeat infringers’ accounts.

Our website and app may link to services we do not control, such as e-signature, calendar, payment or partner websites. We are not responsible for their content, security or privacy practices. Please review their terms before using them.

18. Contact

The Closing Atelier, LLC (formation pending) · 10715 S. Roberts Rd., Palos Hills, IL 60465 · theclosingatelier@gmail.com

Website: https://closingatelier.com. Founder and CEO: Anett Y. Wator. The Illinois registered agent will be named here when the Articles of Organization are approved.

WIRE FRAUD WARNING: The Closing Atelier will never send, request, or change wire instructions. Before sending any money, call your attorney or title company directly at a phone number you have independently verified (not one from an email or text). Never act on emailed or texted wire instructions or changes.